MEET THE TEAM

Your remote admin experts

We're skilled VAs committed to supporting busy professionals with executive, accounts, and administrative assistance.

Taylor Bignall
Founder & Lead Virtual Assistant



Taylor brings a blend of entrepreneurial zest and a hands-on approach to business, with a background in assistant work and a diploma in business management—her expertise are in time management, organisation, and proactive action.

As the driving force behind Eassist, Taylor thrives on helping high-performing individuals and businesses regain their time and energy. Her approach is rooted in understanding each client's unique needs and delivering tailored support with a personal touch.

Taylor can help you with:

  • Executive Assistance

  • Systems and processes

  • Travel arrangements

  • Bookkeeping

Maddie Hinchey
Virtual Assistant


With over 7 years of experience in administration in the health and physio industry, Maddie is a quick learner with strong attention to detail. She understands confidentiality and is skilled at adapting to new systems and seamlessly integrating with clients.

Her personable and easygoing nature makes her a great asset, along with her willingness to give new things a go.

Maddie can help you with:

  • CRM and database management

  • Xero Admin

  • Document creation and formatting

  • Data entry

  • Anything else within an administrative scope!

Grace Luey
Virtual Assistant


Grace brings a wealth of experience in administration, executive support, and office management. With a background supporting C-suite executives, managing day-to-day operations, and refining internal systems, she’s a proactive team member who thrives on keeping things running smoothly.

Her calm, can-do approach, high level of responsiveness, and ability to slot in quickly and start adding value.

Grace can help you with:

  • Executive Support

  • Office and Project coordination

  • Process and Template Development and Training

Katie Allan
Virtual Assistant


Katie brings over a decade of experience in executive support, events management, and business operations across a variety of industries - a business all-rounder. Not to mention an impressive amount of academic excellences and top student awards through Massey.

Known for her proactive nature and ability to take ownership, Katie is a trusted professional who thrives in fast-paced environments where adaptability and strong relationships matter.

Katie can help you with:

  • Executive and Business Support

  • Project Management and Coordination

  • Bookkeeping

  • Administration

Kat Robertson
Virtual Assistant


Kat is a highly experienced Executive Assistant administrative and finance specialist with over 15 years supporting directors, boards, and leadership teams across New Zealand. She specialises in providing accurate, efficient, and discreet financial and administrative support — particularly in environments where trust, detail, and confidentiality are paramount.

Kat supports clients virtually and brings a calm, organised presence to every engagement.

Kat can help you with:

  • Bookkeeping/Payroll

  • Executive Assistance

  • Governance Support

  • “Delivered on every aspect of the project, as they say, on time and on budget. All of this remotely, what more needs to be said”

    
- A.Pankhurst - Tauranga Business Chamber

  • 5 stars are simply not enough to express how hugely I appreciate Taylor's help! Taylor is fantastic to work with. She is efficient, organised, thorough and professional! The fact that Taylor is based in another city didn't interfere with our communication at all. I simply can't recommend Taylor enough. Thanks so much!

    - A.Harrison - Weddings by Anya

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Follow us @eassistnz

Let me reintroduce myself ➡️ I’m Taylor - task tamer and admin addict 🫡. Whilst based in Palmerston North, I’ve been involved in the online entrepreneurial world for the past 3 years. I’ve got a background and qualification in
More great feedback received for us! Attitude and work-ethic is one of our qualities that sets us apart 😎 #virtualassistant #virtualassistnz #nzbusiness #nzbusinesswomen #testimonial #businessnz #newzealandbusiness
Virtual Assistants are an integral part of any team, providing valuable insights and support to help achieve the team’s and businesses longer term goals. We’re skilled professionals who possess a wide range of abilities, from managing s
Wondering when the right time might be to need a Virtual Assistant? A VA can be used in a variety of different circumstances. Leave Cover, such as maternity or holidays To fill any skills gaps in the business As a long-term, cost-effective, and
I’m a firm believer that we perform our best when we have the right systems and structures in place that assist in moving things forward. Having an optimised and centralised digital task management tool is one of these - and something I’
We pride ourselves on doing all we can to service our clients’ needs. Whether that’s a short or long-term solution. We’ve been working with one of our clients as an Executive Assistant for nearly 2 years! We are constantly adaptin