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Book a Discovery Call
Tell us a bit about your business and we'll be in touch to arrange a time. No obligation.
Tell us a bit about your business and we'll be in touch to arrange a time. No obligation.
Last updated: 14 August 2023
Eassist NZBN 9429049525717 (we, us or our) respects your right to privacy and understands that protecting your personal information is important. We comply with the New Zealand Privacy Act 2020 (Privacy Act) when handling personal information. This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information.
Personal information means information about an identifiable individual (a natural person). The types of personal information we may collect about you include:
We collect personal information in a variety of ways, including:
We may collect, hold, use and disclose personal information for the following purposes:
We may disclose personal information to:
Overseas disclosure: For the purposes above, we may transfer your personal information to parties located outside New Zealand which may not have an equivalent level of data protection laws as those in New Zealand. Before disclosing any personal information to an overseas recipient, we will comply with Information Privacy Principle 12.
We are committed to ensuring that the personal information we collect is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.
We may use cookies on our online Services from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online Services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our online Services.
Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
For any questions or notices, please contact us at:
EAssist | NZBN 9429049525717
Email: admin@eassist.co.nz
Privacy Policy from LegalVision New Zealand.
These website terms of use outline how you are able to use our website, services, and provide you with helpful information and resources. We hope that you find them useful, and we'd be delighted to answer any questions you may have.
This website (Site) is operated by E-assist NZBN: 9429049525717 (we, our or us). It is available at eassist.co.nz and may be available through other addresses or channels.
If you access and/or use our Site, you are taken to have agreed to these terms of use (Terms). Please read these Terms carefully — if you don't agree to them, then you must cease using our Site immediately.
We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.
We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on our Site) sets out how we will collect and handle your personal information.
We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.
When you use our Site, we expect you to abide by a certain standard of behaviour. You must not do or attempt to do anything that is unlawful, which is prohibited by any laws applicable to our Site, which we would consider inappropriate or which might bring us or our Site into disrepute. This includes:
You are prohibited from using our Site, including our Content, in any way that competes with our business.
We've designed our Site for you to use it personally, and not on a commercial basis. You must not use our Site, or any of our Content, for your commercial purposes, including, for example, to advertise your own business or for any other revenue generation activity.
Please note that our Content is factual information only, is not comprehensive and is for general information purposes only. You cannot rely on it as such. We use reasonable attempts to ensure the accuracy and completeness of our Content, we provide our Content in good faith, make no representation or warranty in relation to it, and are not liable for any loss arising from reliance on our Content.
Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site, all of our Content and any copyright, registered or unregistered designs, patents or trade mark rights and domain names (Our Intellectual Property). Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to Our Intellectual Property. You must not:
Our Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites.
We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.
To the maximum extent permitted by law, we make no representations or warranties about our Site or our Content, including (without limitation) that:
You read, use and act on our Site and our Content at your own risk.
To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of Our Intellectual Property and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that our Content is incorrect, incomplete or out-of-date.
To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.
These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.
If you would like to give us feedback, please contact us — we appreciate your input. In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by someone with authority to reach a resolution, meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party to litigation. Nothing in this clause will operate to prevent a party from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.
If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
If you are in New Zealand and a consumer of products or services, you may have certain rights and/or remedies under the New Zealand Consumer Guarantees Act 1993. For the avoidance of doubt, nothing in these Terms is intended to exclude, restrict or modify a consumer's rights under the New Zealand Consumer Guarantees Act 1993.
Your use of our Site and these Terms are governed by the laws of New Zealand. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New Zealand.
Our Site may be accessed throughout New Zealand and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside New Zealand. If you access our Site from outside New Zealand, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.
For any questions and notices, please contact us at:
E-assist | NZBN: 9429049525717
Email: admin@eassist.co.nz
Website Terms of Use from LegalVision New Zealand.
Good executive support isn't a list of tasks. It's a working relationship. Your E-assistant gets to know your priorities, your people and the way you like things done, then takes ownership for everything that doesn't need you.
"After having over 500 employees, she is one of the top ten. Working remotely didn't affect her ability to contribute at the highest level."
Trusted by NZ businesses across industries
Our clients lead growing, established service businesses, often family-owned. They have a small team, but they're still carrying the coordination themselves. They don't want another pair of hands. They want someone who understands the business and takes things on without being asked.
Business leaders don't struggle with capability. They just often have too much on their plate and not enough support alongside them.
Your inbox is running you. Every day starts reactive instead of intentional.
Your inbox is triaged and prioritised. You open it to decisions, not noise.
You're doing $50/hour tasks when you should be doing $500/hour thinking.
The admin is handled by our team. You focus entirely on the work only you can do.
Hiring staff feels like more overhead than it's worth: employment law, onboarding, leave, all of it.
Expert support without the employment overhead: no recruitment, no leave cover, no HR headaches.
Meetings pile up with no agenda, no prep, and no one chasing the outcomes afterward.
Every meeting is prepped, minuted, and followed up. Nothing falls through the cracks.
Your EA will take ownership of your admin and use smart systems to improve efficiencies.
Own complex calendars, scheduling and rescheduling.
Monitor and manage incoming communications, identifying urgent matters and preparing responses where required.
Anticipate needs, understand priorities and prevent problems before they arise.
Manage flights, accommodation, visas, ground transport and detailed itineraries.
Prepare agendas, packs and presentations, coordinate attendees, take minutes and track actions and follow-ups.
Work confidently with executives, senior leaders, clients, internal teams and other assistants.
Plan and execute team events, leadership offsites and internal initiatives.
Manage sensitive information and make appropriate decisions with limited direction.
Process expenses and maintain accurate administrative records.
Document how things run, then refine the processes that slow the business down.
Not sure what you need? Book a discovery call and we'll scope the right level of support for your business.
A straightforward onboarding designed to get you delegating, with no friction or lengthy setup.
Tell us what you need covered. Your EA learns the business, what makes you tick, and takes the admin off your hands. One person owns it, with the E-assist team and our systems behind them.
We meet to understand your business, your bottlenecks, and how our support can make the biggest difference. No obligation. Just clarity on what's possible.
We keep onboarding simple. We have an initial structured handover session that dives into everything we might need to know for a successful partnership.
We take full ownership of our daily responsibilities, prioritise regular communication, document processes, and adapt to stay ahead of what you need.
Every plan gives you the same dedicated EA. What changes is how much they take on. Plans cover up to a fixed number of hours each month and start from $1,650 + GST.
You're still doing your own admin, and it's eating the hours you should be spending on the business.
Book a ChatThere's enough moving that admin has become its own job. You need someone alongside you, not behind you.
Book a ChatYou're running a leadership team, and the coordination has outgrown anyone's spare capacity.
Book a ChatAll plans can be customised. Unused hours don't roll over. Book a call to discuss your needs →
Trusted by owners, directors, and managers across New Zealand, across industries, business sizes, and support needs.
"After having over 500 employees, she is one of the top ten. Working remotely didn't affect her ability to contribute at the highest level."
"Demonstrated professionalism, reliability, and strong organisational skills throughout our entire engagement."
"The professionalism, attention to detail, and proactive approach have been invaluable in managing our operations day-to-day."
"Simply incredible. Very amenable, always coming up with solutions with a smiling face. Nothing is ever too much."
"A pleasure to work with — made a meaningful contribution to day-to-day effectiveness across the team."
"Dependable, easy to work with, and adds real value through a proactive approach. Distance didn't interfere with communication at all."
"Able to build rapport quickly with our team — great attitude, great work ethic, and a fantastic addition to any business."
"Efficient, organised, gets the job done, has strong communication skills, and is a joy to work with."
"Having E-assist as part of my team has been a revelation in freeing up my time and streamlining processes. An absolute game-changer."
E-assist was founded by Taylor Bignall after working inside NZ businesses and seeing firsthand where operational support breaks down, and what a difference the right team can make.
Today, E-assist operates as a small, carefully selected team. We match each client with the right support for their needs, and Taylor personally oversees quality across every engagement. You get personalised attention, not a faceless agency.
Still have questions?
Book a Discovery CallWe're always keen to hear from experienced Executive Assistants based in New Zealand. You'll support directors and senior leaders, so we look for discretion, sound judgement, and the confidence to take ownership without being asked.
Apply to Join the TeamEvery week spent managing your own inbox, wrangling your calendar, and doing the admin is a week your business isn't getting your best thinking. That's what we're here to change.
No-obligation chat · NZ-based team · Standard business hours